Safety & Support
SAFETY & SUPPORT
SAFETY & SECURITY
The Discover Canada Student Adventures (DCSA) team is dedicated to the safety and security of all passengers on our tours. We believe educational travel is crucial to the student learning experience, and will have a lifelong positive impact. Acknowledging the inherent risks of travel, our team is fully committed to ensuring the safety of all participants throughout their journey with us.
You can trust that your child is in safe hands when travelling with Discover Canada Tours/DCSA. The safety and security of our guests is our top priority, and we have implemented the following measures to provide the highest level of safety:
- All our tour guides undergo criminal record checks, receive extensive training, and are professional, knowledgeable, experienced, and fun.
- We are a fully insured tour operator with $10M in liability insurance.
- We maintain a high tour guide or chaperone-to-student ratio.
- All our suppliers, including transportation, accommodations and activity providers, are carefully selected to meet our safety and quality standards.
- We are a member in good standing with the Business Practices & Consumer Protection Authority (BPCPA) of British Columbia.
- We provide a 24/7 support line, ensuring an experienced support team is always available to assist our tour guides in any situation.
To further ensure peace of mind for all travelers, we offer comprehensive travel insurance through Uniglobe Specialty Travel.
MULTIPLE SCHOOL BOARD APPROVALS
EXPERIENCED GUIDES TO ASSIST CHAPERONES
CAREFULLY SELECTED SUPPLIERS & PARTNERS
COMPREHENSIVE TRAVEL INSURANCE
STUDENT TRAVEL SAFETY CERTIFICATION
DCSA is a Certified Student Travel Organization (CSTO) by the Center for Student Travel Safety, an affiliate of the Student and Youth Travel Association (SYTA).
The CSTO certification is awarded to companies who have met or exceeded the minimum of 25 safety standards established by the Center and SYTA. SYTA is the only association in the industry equipped to educate student travel providers about all aspects of student travel, with an emphasis on student travel safety and personal and educational enrichment. The standards are derived from the most effective practices in the industry, and are based upon SYTA’s Code of Ethics and reviewed by an objective commission of industry experts.
About SYTA
SYTA is the non-profit, international professional trade association that promotes student and youth travel and seeks to foster integrity and professionalism among student and youth travel service providers. SYTA is “The Voice of Student and Youth Travel ®.”
About the Center for Student Travel Safety (The Center)
The Center is a non-profit, independent C-3 organization, working in partnership with SYTA to administer and grant SYTA certification programs. Together, they provide education, training, and knowledge resources for its members in the areas of risk and incident management, emergency response plans, and overall safety practices that address the challenges of traveling student and youth groups globally.
SEAMLESS SUPPORT
From the first meeting with our Sales Consultants to the return home from the tour, our streamlined process takes you from dream to reality. We are your team, guiding you effortlessly through each step so you and your students have the trip of a lifetime1
OUR COMMITMENT
With over 200,000 students on tours throughout Canada and abroad since 2005, we are experts in student travel. We have built strong relationships with both private and public schools, working closely with them to develop customized itineraries.
In 2011, Discover Canada Student Adventures proudly became an Honorary Associate Member of Languages Canada, the only student tour and activity operator in Western Canada to receive this distinction.
We offer a diverse range of travel options for both students and teachers, prioritizing student safety while creating an environment that facilitates learning, broadens horizons, encourages personal growth, and develops social skills. Understanding the busy schedules of teachers and parents, we strive to make the planning process as seamless as possible.